Why Choose The Mortgage Professionals as your mortgage broker?
Kingston’s The Mortgage Professionals is the largest mortgage brokerage in Eastern Ontario.
Our mortgage brokers have won awards nationally and locally as some of the best mortgage brokers in Canada.
We have access to low mortgage rates, as well as the expertise to help you choose the mortgage right for you!
A+ experience working with Leigh. He listened carefully to our concerns and, most importantly, found us a rate that we would never have gotten directly from the bank. We locked in an amazing variable rate and now have fingers crossed that the rates stay low.
14:00 22 Jun 17
I've worked with many mortgage brokers over the years and my clients have always had a great experience with The Mortgage Professionals. As a group they have a wealth of experience that they can draw on to expertly assist anyone looking for financing help and are always very professional, get the job done as quick as it can be done, and maintain great communication. Hernan has not let my clients down with his sound advice and excellent service over the years. His passion for numbers and client care make him one of the best mortgage brokers I've ever worked with and I don't hesitate to recommend him to my clients for a job well done!
01:44 28 Mar 17
As Real Estate Agents, it is the utmost importance that our clients seeking a mortgage, obtains the most informative information, with the best service along with the best product that fits best with the client. We have complete confidence in referring our clients to Brian and his team, as we have done over a number of years. In our opinion, Brian and his team are the most knowledgeable in their field, with the best products and services, and the fastest mortgage app approvals, as well as keeping everyone in the loop. We recommend Brian every time!
Gary Fulton Carol Notman
21:00 16 Feb 17
Brian and his team made getting a new mortgage the easiest step in the purchase of my new home. They made me aware of what I could afford and worked to get me a better rate than I could possibly have expected. Their experience is second to none making my experience hassle free and outstanding. I have the utmost confidence in Brian and his Mortgage Professionals and recommend their resources and expertise to anyone seeking a new mortgage or anticipating a refinancing.
20:39 16 Feb 17
I have had Brian and the Mortgage Professionals on my side since I bought my first house. He has always been completely honest, straight forward and very easy to deal with. He always makes great suggestions and explains all of the options clearly. He has a lot of energy but is never there to put any pressure on his clients. He is very helpful. I would recommend him to anyone looking for advice with anything related to mortgages.
22:31 31 Jan 17
Leigh Graham got us over some major hurdles when no one else could. He basically saved the farm so to speak and went way above and beyond my expectations. I'd highly recommend Leigh and his team as your go to guys when buying property. Thanks a ton!
19:55 02 Aug 17
Recently dealt with Alan and Brandon. Two top notch guys who went above and beyond to make sure we were properly informed. Very professional yet can keep things light with a few wise cracks. Would strongly recommend Alan for anyone buying or selling.
17:56 09 Aug 17
"Fantastic Customer Service and exceptional knowledge of the industry," is how I would describe the Mortgage Professionals. Every touchpoint, whether it was phone call, in-person or email was exceptional. Thank you Brian for helping my family make the right choices. I highly recommend the Mortgage Professionals!
13:09 03 Oct 17
We have called on The Mortgage Professionals twice now to handle our mortgage needs. In each case, he made sure to find a solution that really catered to our unique situation. He handled everything with such care and professionalism. He kept on top of everything and always reminded us of upcoming deadlines keeping the whole process running smoothly and stress-free. Especially the second time when numerous issues came up on our side, Leo really stepped in and was able to handle everything to ensure everything was ready when we needed it. I highly recommend Leo and the team at The Mortgage Professionals and will be reaching out to them again for our next purchase in just a few months.
15:57 03 Oct 17
Karen Matthey has done a fantastic job helping me choose the best mortgage for my first home. She was very professional and through. If I had questions, Karen would answer them promptly and diligently. She also provided a great post-transaction service and was overall incredibly knowledgeable and helpful. I highly recommend her.
20:26 13 Oct 17
Brian and his team have taken great care over the last 25 years we have worked with him to ensure we have the latest information relevant to our mortgage needs. We get updates and suggestions well before our renewal in order to Facilitate our personal situation. He is like a member of the family!
17:12 25 Oct 17
This was our second home through Sean Donohue and the mortgage professionals. He made the process smooth and hassle free.
00:19 02 Dec 17
Leigh Graham knows his stuff. Very easy to reach, proficient and respectful of your time. 10/10 would recommend.
20:27 29 Jan 18
We have dealt with the mortgage professionals for 2 mortgages and I can't say enough good things! Leigh Graham is very knowledgeable and takes his time explaining all options. Out last mortgage was a mortgage plus improvements and he took the time to explain all of our options and how the process would work. He took what could have been complicated and made in very simple. A big thank you to Leigh and his assistant Karen for making the purchase of our new home easy and stress free.
16:43 30 Jan 18
Hernan was very helpful with his timely and knowledgeable responses to all of our questions. He made our first time home buying experience very easy and comfortable. He was even available during the holidays to answer our questions. We are very happy, confident and feel supported as we embark on this journey and are thrilled to have someone like Hernan to help us along the way. Highly recommended.
00:58 01 Feb 18
Excellent. Hernan was quick, responsive, informative and truly had your best interest in mind. I recommend Mortgage Professionals to anyone looking for A+ service.
17:04 02 Feb 18
Mitch Thibodeau was outstanding! We were very impressed with his professionalism and knowledge when renewing our mortgage. He made everything so easy for us. He went above and beyond in the customer service department. I would highly recommend Mitch. He is trustworthy and will work hard on your behalf. 🙂 He was always available for all of our questions and very responsive. Keep up the good work Mitch!
21:52 09 Feb 18
We used Mitch Thibodeau from Mortgage Professionals! Mitch was very professional and gave exceptional service! He explained things in depth, always answered all of our questions, he was very easy to get ahold of and always returned phone calls and emails very promptly. Mitch gave each and every option we had and really worked for his client! I would highly recommend Mitch at the Mortgage Professionals to everyone!
22:10 09 Feb 18
Mitch Thibodeau was wonderful to deal with renewing our mortgage. He was very organized and I had to do very little with this renewal from bank to broker. I will recommend Mitch to all my family and friends! Thank you!
23:23 09 Feb 18
We switched to the mortgage professionals about five years that's when we first met Mitch. We were so impressed with his professional approach, his dedication, high standards and how he always kept us informed and how he treated us. We returned again our second time last fall and will continue to utilize the services he provides. No other bank or financial institution can touch his professionalism or level of service. Thank you Mitch
04:43 10 Feb 18
We contacted Mitch at the recommendation of a friend about 5 years ago. The service provided was second to none. It was a smooth and seamless switch from the bank. We just used his services again recently and absolutely nothing changed. He continues to provide some of the best client service around. He stays in touch with you throughout the years sending important updates and reminders. Top notch service and a real pleasure to do business with.
04:14 14 Feb 18
My mortgage was renewing with a different company in April and I contacted Mitch Thibodeau to see if they could offer me a better rate. I am so grateful I went in when I did since he got me a great rate and his services were exceptional. He was very helpful and very professional.
15:49 21 Feb 18
I contacted Mitch Thibodeau because a friend had recommended him to me and sang his praises. I am doing the same now.Mitch was very professional and listened to everything that I had to say. He was honest and right up front in letting me know that what I was looking for might be difficult but that he would do his best to find me the best deal he could in redoing my mortgage within the parameters I was comfortable with. After meeting him for the first time, I left Mitch's office knowing that I had found somebody who would work hard to get me what I had requested. He contacted me on a regular basis to keep me informed of what was going on and got me the deal I wanted quickly.Keep up the great work Mitch and thank you. I would highly recommend Mitch to help you with your mortgage needs.
19:43 22 Feb 18
Mitch is a wonderful, person to work with. He is very thorough and will get the job done! and in time. I thankfully have worked with him for the purchase of 3 homes and would recommend him highly!
19:05 07 Mar 18
The staff at the Mortgage Professionals are top notch in my opinion. We have directly dealt with Brian previously and this most recent time with Karen. Karen was absolutely wonderful to deal with. Very easy going and never hesitated to answer any questions that we had. If you do not currently have anyone to provide you with any financial advice, be it investments or mortgage, I highly recommend picking up the phone and calling them. You will not be disappointed. Dave and Norma Pallister
17:45 27 Mar 18
I've worked with Brian and his team for over 15 years. Last summer I needed to finance a renovation. In the end the best deal was to refinance with our existing lender even though this equated to a lost sale for the Mortgage Professionals. Brian's response was simply, "Do it! Its the best deal" This is a team that is truly focused on the clients best interest!
19:48 29 Mar 18
We have worked with Penny Hanson for many years, she has been our mortgage professional for the purchases of our rentals and personal properties. We have always been thoroughly pleased and impressed on her professionalism and her knowledge in finance. Last week we approached her with needing a mortgage for a rental property we wanted to purchase. Penny went straight to getting everything organized with our accountant and lenders, unfortunately our time was running out and she thought the best option for us would be to go with a different lender that she wasn't dealing with. Penny organized all our documents and did all the necessary step to ensure the lender would be able to quickly review it and have it approved in a short period of time. It was all approved in a couple of hours. Penny did all of this for us without being credited. I have recommended Penny to family and friends and I highly recommend Penny to anyone looking to purchase a home or to refinance. She has been a true asset to us as a Mortgage Agent and friend!
22:23 14 Apr 18
We recently worked with Mitch Thibodeau at The Mortgage Professionals to get our mortgage on our new house! Mitch was great to work with.. he was very professional and answered all of our questions thoroughly. Switching our mortgage over from the bank was very smooth and easy! We got the best mortgage rate possible as well! We highly recommend Mitch for your next mortgage!
Jennifer M Boldrick
15:05 14 May 18
Mitch was diverse and accommodating helping me and my wife find the perfect financial plan to take on our new home! He was always a phone call away, honest and had everything organized well in advance before closing! If you need a mortgage go see this guy he will not disappoint you and treat you as if you were family!! Don’t Sign a thing until you give Mitch a shot to get what your looking for! Thanks again Mitch!
14:12 26 Aug 18
Leo is knowledgeable and professional! He works hard to provide the best service to all clients! He is personable and pays close attention to detail. This paired with his great connections within the city help ease any stress of purchasing a home! Highly recommended!
20:54 18 Jun 18
My wife & I first first Aquired The services of The Mortgage Brokers5 years ago. I was a little skeptical at 1st as i trusted my banking institution to give me excellent service.The Bank could not offer me a good rate for another mortgage on a brand new home.The Mortgage Brokers were Amazing. Found me a Lending Institution, Got me an Amazing Mortgage Rate..The whole Process was Seamless. Friendly,, Service Oriented,,, What else can i say,,,I've Required their Service again,,, Am now Self Employed,,,,,They shopped around ,,Found me another Great Mortgage Rate,,,Even with a few Self employed hurdles ,,, These Wonderful Individuals Will work for and With you. Make an Appointment, go in , sit down and Talk, You will be more than pleased with their Service
01:33 04 Jun 18
Leo is personable, hardworking, and he delivers. He came highly recommended to us from a friend, and we couldn’t be happier to be working with him. We will definitely be using his services for future mortgage needs, and we would recommend him without any hesitation. Thanks for all your help, Leo!
15:57 18 Jun 18
We have been with the mortgage professionals for over five years now and just renewed our mortgage agreement through them again. Excellent service! Hernan Parada has always been available when we needed him and has always gone the extra mile to get us the best rates! We will surely stick to them for many years to come!
12:53 07 Sep 18
I just bought my first home and I have nothing but good things to say about Mitch and The Mortgage Professionals! I didn't come out with just a great mortgage rate, but an actual understanding of how it all works. The process was so well organized it almost felt effortless! Thank you Mitch!
00:17 13 Jun 18
We had an excellent experience with Mitch and the Mortgage Professionals! They got us a great rate and answered all of our questions accurately and quickly. We will use them again in the future!
14:28 18 Jun 18
Leo is the most knowledgeable person I have ever dealt with in the Mortgage business. He makes home buying easy, fun and takes the guessing out of Mortgage approvals. Thanks for all your hard work Leo
15:20 18 Jun 18
I have relied on the advice of Chris Matthey and his team for more than 10 years. His knowledge of the industry has saved me thousands of dollars as compared to using a bank for my mortgage. I will not hesitate to seek his guidance again in the future.
20:21 29 Jan 19
Extremely happy with the service provided by Chris Matthey and his team. They answered all my questions. The process from start to finish was professionally executed and made me feel I made the right decision using their service.
20:47 29 Jan 19
Experience of a lifetime! As a first home buying I wasn't sure where to turn and what my next steps were. I was connected with Chris Matthey and he made my home buying experience an easy transition. Thank you, thank you, thank you. Highly recommended
23:54 29 Jan 19
I have been to the mortgage professionals for 2 mortgages now. Both times to Chris Matthey. He is an outstanding perfesional who knows the intricate "ins & outs" of both the banks, and private lenders. I have recommended Chris Matthey to friends, and coworkers, and would not hesitate to recommend him to anyone looking to purchase a home.
14:04 30 Jan 19
Hernan was excellent with all the steps to ensure our families were on the right track on our financial matters, excellent advices ,excellent manners we can’t say enough it was a excellent experience.....
15:37 31 Jan 19
We were impressed right off the bat with Mitch Thibodeau. This was our first house and Mitch came recommended from our Real Estate agents as somebody competent, reliable and with excellent delivery. Mitch handled our mortgage negotiations expertly, quickly and thoroughly. He answered my questions with patience, and honestly, we couldn't have felt more comfortable. I highly recommend Mitch and The Mortgage Professionals.
20:51 31 Jan 19
Great experience. Mitch was very informative and helpful, and easily able to accommodate us through our move from 4 hours away.
23:38 31 Jan 19
I can't say enough positive things about my experience with Mitch. He is the consummate professional and has continued to provide me with expert opinions and knowledge of the ever changing mortgage market. He provides updates on rate changes in a timely manner keeping me abreast of any upcoming changes that he forsees. I would absolutely recommend Mitch Thibodeau for a professional, top notch financial experience!!
14:17 01 Feb 19
As first time homebuyers, we had a lot of questions and concerns about the mortgage process. We were definitely in need of guidance and advice. Our real estate agent recommended Mitch Thibodeau from The Mortgage Professionals. From the very first meeting to the end of the process (and even after the purchase), we felt so lucky to have Mitch on our side to help us and guide us. His professionalism is rivalled only by his thoroughness and transparency. He patiently answered all our questions and kept following up with us to make sure we would meet all the deadlines with the paperwork. Even after the purchase, he got in touch a few times with us to ensure that everything was working well with the house and the mortgage. We can not express how grateful we are for all the work he has done to help us get the mortgage. He went above and beyond his professional duties to provide an outstanding customer service. Thank you so much for everything you've done, Mitch !
15:44 03 Feb 19
I just had a mortgage done through the mortgage professionals and the experience was great! Chris Matthey was extremely knowledgeable, friendly and helpful. I would recommend Chris to all my friends & family!
21:31 05 Feb 19
Chris Mathey was very understanding and helped us a great deal achieve our 1st mortgage. I would definitely recommend his services.Thanks Chris
02:13 06 Feb 19
Chris Matthey was absolutely wonderful to work with. He was very quick, efficient and made every step very simple. He made something I thought was nearly impossible, possible! I would recommend Chris to anyone trying to get a mortgage!
19:27 19 Feb 19
Had a terrific experience working with Mitch Thibodeau as our mortgage broker. He's extremely professional, honest, and helpful. I've recommended him to friends and will continue to do so.
17:16 22 Feb 19
My husband and I can't say enough good things about working with Chris Matthey. He is helpful, knowledgeable, friendly and quick to respond to every phone call, e-mail or text sent. Chris kept us updated every step of the way and we would definitely work with him again if the need arises. We would not hesitate to recommend Chris Matthey to our friends and family for all their mortgage needs.
23:20 26 Feb 19
We have had Hernan as our mortgage broker when we bought our home 5 years ago and again now for our renewal! He has been amazing to work with. When we were buying our house he worked really hard to find us the best option for us and now again 5 years later finding us a great fixed mortgage rate. I highly recommend choosing Hernan as your mortgage broker! You won't be disappointed.
18:33 18 Mar 19
Chris has been incredible. He has helped our family get organized and prepared for our future! Whenever we have a questions, he is always there helping us! His honesty and professionalism sets him apart from all other Mortgage Professionals around. Thank you Chris for all your help!!
12:15 03 Apr 19
I had a great experience with Hernan! He was very knowledgable and super helpful throughout the home buying process. Would definitely recommend him and the entire Mortgage Professionals team.
13:31 10 Apr 19
The Mortgage Professionals certainly lives up to their name - truly professional mortgage brokers with exceptional service. We have worked with Chris Matthey for several of our mortgages over the last number of years. His expertise, detail to attention, and explanations make the entire process quick, easy to comprehend, and enjoyable. We highly recommend The Mortgage Professionals to anyone buying a new home, renewing a mortgage, or who is currently stuck with the bank and the not so personalized service. Thank you Chris!
21:21 15 Apr 19
Hernan was an exceptional representative. He went above and beyond and stuck it out for us. The Mortgage Professionals are hands down the best in town and they really connect on a personal level which makes the experience that much better. Ben and Jen
Ben von Stransky
22:32 16 Apr 19
The Mortgage Professionals have been truly amazing to work with. We have worked with Chris Matthey on 2 mortgages and have been thoroughly impressed. Chris goes above and beyond with great attention to detail and he is there to answer any questions we had during the process. His team, including Karin Schmidt have been truly wonderful to work with!If you are buying a new home or renewing a mortgage, look no further than The Mortgage Professionals. They take the time to deliver a truly personalized service. Thanks Chris and Karin.
11:56 06 May 19
Hernan and his team are the best mortgage professionals in all Kingston. He went above and beyond to find us the best mortgage rate. Would be going back to see him again once my mortgage is up for renewal.
18:41 10 May 19
The Mortgage Professionals were amazing; especially Hernan! He made our first home buying experience a positive one! He was very patient and understanding of mine and my boyfriends needs, as we were first time home buyers and did not know a lot about what was involved! He was always available and able to help when we needed it. I contacted him many times about something he had already told us the answer to, and he never hesitated to help! He was a big part in our first home buying experience and I would definitely recommend him! I will definitely be sending Friends and Family to The Mortgage Professionals!
18:51 13 May 19
Hernan has been fantastic to work with! I didn't know what to expect from working with a Mortgage broker, but I'm so glad I did and I'm highly recommending it to everyone! As a first-time home buyer I needed a lot of guidance and Hernan really took the time to explain everything. He also got me a great mortgage rate!
Krista van Staalduinen
20:51 31 May 19
A friend recommended Hernan Parada, who took the time to answer all my questions and explain everything (or at least everything I wanted to know) about mortgages. Very professional, non-pressured, and knowledgeable. Happy to be getting a great mortgage product for our first home.I would recommend this Mortgage group to everyone.
23:25 04 Jun 19
A big “thumbs up” for Chris Matthey and his team at the Mortgage Professionals. Their work in assisting people in arranging financing for a purchase or refinance is top notch. But what many may not know is where he and his team really shine is through their work in assisting those who may have issues with credit or need a plan to get them to home ownership. Chris and his team will examine the issue and develop a plan that their clients can use to achieve their home ownership goals. Often, even where the end result will be some years into the future. I have had the privilege of working with clients that have had Chris help them out and while working with these clients it becomes clear that his plan has helped save them from a credit disaster or the loss of their home. Great job guys and gals. A 5 Star recommendation.
17:32 07 Jun 19
Chris Matthey and his team are amazing at what they do. As soon they took me in as a client they got to work, and I'm talking right away. They secured the best rate available for me and handled all the administration promptly and with ease. I was recommended to them by a friend and I will recommend Chris and the team to others as well. Great job guys! 😀
Gerson Alexander Galeano Morales
16:33 12 Jun 19
Again, I greatly appreciated the professionalism, expertise and assistance in renegotiating my new mortgage with The Mortgage Professionals: notably Brian Matthey and Karin Schmidt. They did their utmost to obtain a better interest rate, provided me with extra benefits thrown into the package and contacted me by media and meetings to finalize the mortgage. All went very smoothly. Thank you very much for what you have done for me!
21:31 27 Jun 19
I couldn’t be happier with the Mortgage Professionals. Hernan was amazing to work with. As a first time home buyer, I was nervous and didn’t know much about the whole process. Hernan made sure that I knew everything step by step and simplified things for me. He was extremely patient, even when I asked a million questions. Thank you so much for helping me and my husband buy our dream home!
04:22 16 Aug 19
Fantastic experience with the business. I highly recommend contacting them. Our agent, Leo, was personable and worked very hard to make our second home possible. I cannot thank him and the business enough for their amazing work. The "big banks" have nothin' on these guys. 5 stars all day long!
02:02 05 Sep 19
Hernan is very friendly and professional. He takes as much time as necessary (for me a lot) to provide all the information until the point I understand. Even after, when I forgot what he told me he made himself totally available to answer my questions. He’s super knowledgeable! Totally recommend! 5 stars!
19:11 27 Sep 19
I appreciate the Mortgage Professionals are able to keep up with changing times and technologies. Hernan recently helped me renew my mortgage term without the need of even stepping into the physical office.... A time saver for sure.
Darcy King Mc Kay
17:42 01 Oct 19
Hernan helped us find the right mortgage to purchase our first property in Kingston in 2011. As first time buyers then, he was very thorough in letting us understand the benefits and risks on different deals available in the market. And he is very knowledgeable and always keen to listen to our needs to tailor a deal for us. Since then we have had purchased investment properties, a home for our son and also two remortgages on our first property. We never had to look for another mortgage broker for any of those. I strongly recommend Hernan as your mortgage broker.
17:48 15 Oct 19
Worked with Hernan to get the mortgage for my first home. He got the mortgage closed for me in a professional and timely manner. He is knowledgeable, and always patiently explain all my questions. Competitive mortgage rates and quality service, why go somewhere else when you have Mortgage Professionals.
04:59 27 Oct 19
We have worked with Hernan Parada at the Mortgage Professionals for the two homes we have purchased and sold and we plan to continue working with him in the future. Professionalism and excellent customer service; he will get you all the answers and things done right away for you; not to mention the best rates out there! Always a pleasure working with him!!
21:15 19 Dec 19
Hernan was a great help! He is extremely helpful, understanding, and always finds a solution in order to make us, the client, feel heard. I highly recommend the Mortgage Professionals. They are always very friendly and welcoming! I will definitely use them again!
02:22 20 Dec 19
Hernan was extremely helpful, and patient while he recently helped with two of my mortgages at the concurrently. It could have been a painful and confusing process but Hernan (and Eric) made the process stress free and painless. He was able to answer my many many questions and was always quick to respond to emails, and calls. His guidance has always been invaluable as I manage my real estate portfolio. I learn something new each and every time I deal with him. There is no one else in Kingston that I would recommend more, or who I would deal with other than Hernan!
21:23 19 Dec 19
Review by Bonnie D.I have always been very pleased with my encounters with Brian. The wealth of knowledge that Brian has immense and the most brilliant thing is that he wants to share his knowledge with you! He has an ability to explain clearly and his advice has been spot on! I trust Brian whole heartily to the point where I sent my 80 year old mother for advice. She is extremely pleased with the products that Brian has suggested. Thank you Brian and team for your hard work in helping us with difficult decisions and making our lives so much easier!
16:30 07 Jan 20